Your team is the glue between your systems
Re-typing, chasing paperwork, carrying jobs from one app to the next. Payroll hours spent moving data instead of serving customers.
The return is already hiding in how your business runs. We know where to look, and we measure what we find.
Sound familiar?
Every business carries a pile of repetitive work that never shows up as a line on the P&L. You pay for it anyway, in payroll hours, missed calls, and invoices that go out late.
Re-typing, chasing paperwork, carrying jobs from one app to the next. Payroll hours spent moving data instead of serving customers.
Nothing picks up the form at 9pm or the missed call at noon. Each one could have been a paying job.
A chatbot answers questions. It never updates a record or sends an invoice, so nothing on your cost side actually changed.
Agent projects get sold on excitement, with no baseline and no number, so afterward nobody can tell whether anything improved.
What we do
From the first missed call to the month-end close, we find the work that eats your week, count what it costs, and hand it to an agent where the numbers hold up.
Agents that answer new inquiries right away, qualify them, book the meeting, and log it in your CRM.
See examplesAgents that research, draft, and prep marketing, so your team ships more without adding payroll.
See examplesChat and phone agents that clear the routine questions around the clock and hand the rest to a person.
See examplesAgents that move work between your systems: scheduling, dispatch, documents, orders, and status updates.
See examplesAgents that capture, code, and route your paperwork, and chase the invoices sitting past due.
See examplesAgents that carry the hiring and onboarding admin, so your managers are not the bottleneck on an open role.
See examplesReporting agents that answer questions about your numbers, once we agree what each number means.
See examplesThe numbers, the plan, and the training your team needs to run agents and know where not to use one.
See examplesMeet the agents
Picks up every new inquiry from a form, call, text, or ad. Answers the first questions, qualifies it, books time on the right person's calendar, and writes it all back to your CRM, at 9pm and on Saturday too.
Where the return is: The money sits in the inquiries nobody got back to in time. We count those, and what an average job is worth to you, before we build.
Measured by: Time to first reply, and the share of inquiries that get a real response.
Answers calls day and night, takes the caller's details, handles the common questions, books and reschedules appointments, and texts back the calls nobody could pick up. Complicated calls transfer to a person.
Where the return is: Missed calls are jobs you never got, and answering the phone eats your staff's day. We count both in the assessment.
Measured by: Missed and dropped calls per week, and bookings taken outside office hours.
Reads new jobs, picks a tech by skill, location, and workload, offers the customer a window, sends the confirmations and reminders, and re-plans the rest of the day when a job runs long.
Where the return is: Empty slots, extra miles, and overtime. We measure the day as it runs now, so the difference is plain afterward.
Measured by: Jobs completed per tech per day, drive time, and overtime hours.
Captures invoices and receipts from the inbox, codes them, matches them to purchase orders, routes them to the right person, chases your overdue customer invoices on a schedule, and preps the reconciliation.
Where the return is: Paperwork hours, and cash tied up in invoices nobody chased. We count the hours per week and the days to payment up front.
Measured by: Cost per invoice processed, how long invoices sit unpaid, and late payment fees.
Acknowledges every applicant, summarizes resumes against the job requirements, schedules interviews, sends prep notes and reminders, and drafts the onboarding checklist.
Where the return is: Scheduling admin pulls managers off their real work, and an open seat costs you every week it sits. We put a figure on both first.
Measured by: Days to fill, applicant drop-off, and coordinator hours per hire.
Pulls numbers from your systems, answers plain-English questions about them, and writes a weekly note on what changed and why, so nobody waits days on a spreadsheet to find out where the money went.
Where the return is: Report building is paid hours, and a decision that waits on a spreadsheet costs more. We price both before anyone builds.
Measured by: Hours per week spent building reports, and time from question to answer.
Run the numbers
Three numbers you already know give you a starting figure: how much time repetitive work takes, what an hour really costs you, and how much of that work an agent could carry.
Rough math: hours times loaded rate times 52 weeks, then the share you picked. It leaves out what the agents cost to run. An Agent readiness assessment replaces these guesses with hours counted from your own workflows.
Get the measured versionHow it works
The same four steps on every agent, big or small: discover, design, deploy, refine. Each loop starts from a number and ends with a measured one.
We learn how your business actually runs, and then we count. Hours per week on each repetitive job, cost per task, missed calls, invoices sitting past due. You get a ranked list of the jobs worth handing over, with a cost attached to each one, plus the ones we would leave alone.
We pick the simplest thing that works. Sometimes that is an agent, sometimes a plain automation, and we tell you which. For the jobs worth building you get a written projection: what the build and the running cost add up to, set against what the work costs you today. You also get the systems it touches and where it stops.
Every agent runs against test data and your real past cases before it goes near a live system. Then it goes live on a narrow slice of the work. Your baseline numbers get recorded on day one, so the after is comparable to the before.
We put the result next to the baseline, re-run a fixed set of real cases to catch quiet drift, and fix what needs fixing. Where the numbers support widening what the agent handles, we widen it. Then we go find the next highest-return job.
The next loop starts from a recorded baseline and connections that are already in place, so we can say what the next job is worth before anyone builds it.
Why Recurva
Two things make an agent project pay: knowing what this field can genuinely do this month, and knowing how a business really runs. We spend our time on both.
We start by counting. Hours per week, cost per task, revenue slipping through the cracks. If the numbers do not support building an agent, we say so and you keep your money.
We have run businesses and carried a payroll. We know what margin, cash flow, staffing, and the messy exceptions feel like, so agents get built around how your business actually works.
New models, agent tools, and platforms ship every week, and plenty of what gets called an agent is still a demo. We put new tooling through ordinary business jobs before we recommend it, so you get what holds up in a live system.
Some work needs a plain automation, a process fix, or a person. Naming that saves you more than a build would. Exciting technology is not a reason to spend.
Agents run in the tools you already depend on, so we test every one against your real past cases before it goes near live data, give it only the access its job needs, log every action, and scope it narrow enough that a mistake is cheap to undo.
Baseline before, measurement after, and a running cost you can see. You get those three numbers in writing for every agent, so you can decide whether the next one is worth doing.
Who we work with
If your team loses hours every week to work software could do end to end, there is a number attached to that, and it is worth knowing what it is. You don't need technical staff or an AI strategy to go find it.
FAQ
Don't see yours? Ask us directly. We're happy to talk it through.
Think of three levels. A chatbot answers a question when you ask it. An automation follows a fixed rule you wrote: when this happens, do that. An agent works out the steps itself and then acts in your systems. It reads the email, looks up the customer, books the job, and writes the note back to your CRM. The closest comparison is an employee with a narrow job description and a short list of things they are allowed to do.
It depends entirely on the work. Before we build, we count the hours a job takes today, multiply by your loaded hourly cost, add what slow replies or late invoices cost you, and set that against the build and the agent's running cost. You see that math before you decide, and we measure against the baseline after launch. The hours come back to selling and serving customers, not off the payroll. We do not guarantee a number.
Four questions. How much time does the work take, and how often does it happen, so the saved minutes actually add up. Is the outcome measurable. Can the agent reach the systems involved without a fragile workaround. And what does a mistake cost. Repetitive, high-volume work where errors are cheap and reversible is where agents pay. One-off judgment calls, and work that is really a broken process, are better fixed with a simple automation, a checklist, or a person.
You can, and some businesses should. You are paying us for four things:
It will sometimes, which is why the limits exist. Agents are tested against your real past cases before they touch live systems, and they flag what they are unsure about instead of guessing. Anything irreversible or that moves money waits for a person to release it. Access is narrow, spend is capped, every action is logged so you can see what happened and roll it back, and you hold a switch that stops any agent at once. Then we fix the cause and re-run the tests.
We favor business-grade AI services that do not train on your data, and we document where your information goes. We build on open standards, so the connections and documentation stay portable and yours to keep. We are not a reseller and not tied to one platform, which also means we can pick the cheapest thing that does the job. If you have compliance requirements, we design around them.
It starts with a free discovery call, then a focused look at your workflows, tools, and numbers. You get a ranked list of jobs with a cost attached to each. We scope the first agent in writing with a projected payback, build it, test it against your real cases, train your team, and measure the result against the baseline we recorded. Then we decide together which job is worth doing next, or whether there is one.
It depends on the scope, so we don't publish a price list. Every engagement is scoped and priced up front in a written proposal, so you know what you're getting before work starts. Agents also have a running cost, because they use paid AI services as they work. We estimate that before we build, cap the spend on every agent, and report what it actually costs, so the return is figured on the real bill.
Yes. The best returns are rarely high-tech: answering customers faster, cutting admin hours, and chasing the invoices that are sitting. If your business runs on email, spreadsheets, and phone calls, an agent has plenty to work with. You don't need technical staff. We do the setup inside your systems, train your team, and show you what changed.
Let's talk
Tell us a little about your business and what's slowing you down. We'll set up a free discovery call, walk through where your time and money go, and point out the jobs an agent could take on, whether or not we end up working together.
A real person will read it and reply with a couple of times for a short discovery call. If it's urgent, email info@recurva.ai.